Not all credit cards are shown for autofill
Two credit cards are stored in 1Password, mine and my wife's, in the same vault. But whenever we're trying to autofill a credit card, 1Password is offering only mine as the only option, not hers. This used to work fine in v.7, both passwords were available to choose for autofill. Now she has to manually copy the details for her card. MacOS Big Sur 11.7.1 ; Safari 16.1 ; 1Password for Mac 8.9.8
1Password Version: 8.9.8
Extension Version: 2.4.1
OS Version: 11.7.1
Browser:_ Safari
Referrer: forum-search:credit card not shown
Comments
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Hi @GeorgeAndy This definitely doesn't sound right to me! I think we need to take a closer look at what's causing this. Can you ask your wife to email in to us at support+forum@1password.com and one of our team will be on hand to help. Thanks, Catherine 🙂
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She has just emailed to you.
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Thank @GeorgeAndy for letting us know. Someone will be in touch very shortly. - Catherine 🙂
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Well, I seem to have fixed this issue, without knowing for sure what the source of the problem was. I noticed that the 1Password entry for her credit card included a website, which I then deleted. (I think it was to the bank that issued the card, but unfortunately I didn't make a note before deleting it.) Now it works OK – that is, when making an online payment 1Password is now popping up both credit cards and I can choose the appropriate one. My guess is that even though this entry was in the category of "Credit Cards," somehow with that website included 1Password was not recognizing it as being appropriate for autofilling a payment. Perhaps that's a small bit of knowledge to tuck away.
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Hey @GeorgeAndy,
Thank you for getting back to us, I'm glad you were able to get that Credit Card filling.
1Password 7 had a habit of sometimes adding the URL of the website you created the card on which changed the behaviour to work more like a standard login item. As you have said deleting this URL will enable it to work as expected.
Let us know if there is anything else we can help with at all!
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