Forum Discussion

Former Member's avatar
Former Member
4 years ago

1password8 can’t open linked documents on iPad

When I go to an entry such as drivers license and click on the linked document (the file is in the documents section) it now takes me to a blank page instead of opening the document, works fine from my Mac and worked in v7

1Password Version: 8
Extension Version: Not Provided
OS Version: iOS 16.1
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=1password8%20can%E2%80%99t%20open%20linked%20documents%20on%20iPad

ios

2 Replies

  • Former Member's avatar
    Former Member
    4 years ago

    Yes I can open the document directly, I also have the crash problem when selecting watchtower items and random 1password immediate crashes when trying to open the 1password app. I am on the latest version of 1pw and macOS

  • mallory_j_1P's avatar
    mallory_j_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi @RayVino!

    This sounds similar to a known issue that the team is currently investigating. Just to confirm though, could you let me know whether you are able to open the attached document if you search for it directly, rather than searching for the item that it's linked to?