Getting started with 1pwd 8 - How do I migrate from stand alone app. The old app won't open
How do I begin using 1Password 8? I need to migrate from stand alone app to the new subscription based app. The old app won't open on my new computer.
1Password Version: 8.9.8
Extension Version: Not Provided
OS Version: Mac OS 12.1
Browser:_ Safari
Referrer: forum-search:migrating
Comments
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Hello @htelling! 👋
I'm sorry to hear that you're having trouble migrating to 1Password 8. You can find our upgrade guide here: Upgrade to 1Password 8 for Mac
If you're unable to follow the steps in that guide then I recommend sending an email to support+forum@1Password.com so that our dedicated migration team can help you complete the migration process. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
-Dave
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