"1Passport helper not working" on Edge

schluterjohn
schluterjohn
Community Member
in Browsers (Edge, Chrome, Firefox, etc.)

Gone thru the options online and still cannot get the autofill to work on Edge. Will work on Chrome.

1Password Version: 8.9.8
Extension Version: 4.7.5.90
OS Version: Windows 10
Browser:_ Edge
Referrer: forum-search:"1Passport helper not working" on Edge

Comments

  • steph.giles
    steph.giles

    Hey @schluterjohn,

    It sounds like you might be using the older 'Classic' version of 1Password in your browser which will not work with 1Password 8. Can you give these steps a try and see if it improves things:

    1. Open Edge, right click on the 1Password icon in your browser toolbar and choose 'Remove Extension'
    2. Install a copy of the latest version from here: https://support.1password.com/getting-started-browser/

    Let us know how you get on!

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