Credit Card Autofill not working 1Password8 & Safari

sumocomputerssumocomputers
Community Member

I am on iOS 16.1.1 and 1Password 8 and I have been to several websites where on checkout it would display some credit card choices from 1Password 7 to autofill.

Now that prompt never happens. I have tried turning on and off 1Password from the iOS Password settings, Allow Filling From... option

The sites I have tried recently were Williams-Sonoma, Walmart, and Lowes. It seems to have been broken in 1Password8, but don't have 1Password 7 installed any more to test.

Comments

  • Dave_1PDave_1P

    Team Member

    Hello @sumocomputers! 👋

    I'm sorry that credit card filling isn't working in Safari on your iPhone. As a first step, can you make sure that you've enabled and setup the 1Password for Safari extension:

    Once 1Password for Safari is enabled you should see a credit card suggestion right on the page:

    image

    I look forward to hearing from you. 🙂

    -Dave

  • sumocomputerssumocomputers
    Community Member

    Thanks, that did the trick. It was disabled.

    I vaguely remembering doing that before, so maybe going from iOS 15 to 16 reset it?

    In any case, it’s working now.

  • Dave_1PDave_1P

    Team Member
    edited November 21

    @sumocomputers

    I'm happy that filling in Safari is working again for you. 😊

    -Dave

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