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I now have four Citibank CCs. I just added the fourth, it does not display the logo. Do have 1P 8.

ifrbobifrbob
Community Member
edited November 23 in Memberships

RE Logins As above ... other three Citi accounts DO have Citi Logo, this new one does not.
Both Win11 desktop, and iPad
All four accounts are all in the same vault.
(In the CC category, all four accounts do display either Visa or MC logos.)


1Password Version: 7.9.832
Extension Version: Not Provided
OS Version: Win11
Browser:_ Firefox
Referrer: forum-search:citibank login logo

Comments

  • ag_mike_dag_mike_d

    Team Member

    Hello @ifrbob,

    Thanks for your message. I understand that all Credit Card category item display the Visa or Mastercard logos, but it sounds like the one associated Login item is not correctly displaying the Citibank logo or rich icon.

    Can you confirm that the item that is not displaying the Citi logo has the appropriate URL added, such as https://www.citi.com/?

    If this is not the case and you're still seeing troubles, could attach a screenshot of the item with the missing logo? Here is a handy guide on how to take screenshots on different platforms: https://www.take-a-screenshot.org - When sending a screenshot, please be sure to redact any personal or private information.

    Looking for forward to hear back from you!

  • ifrbobifrbob
    Community Member

    Greetings ag,
    Ah, that was the problem! The cards are all on the same login, citi.com, but I had neglected to enter that on the page for the new card.
    Thank you!
    Bob

  • Dave_1PDave_1P

    Team Member

    @ifrbob

    I'm happy that Mike was able to help. 😊

    -Dave

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