Firefox extension does not connect to Linux app

tobiasvdtobiasvd
Community Member

Dear support community,

I'm running into a weird issue and can't seem to resolve it.

I've got two machines with preferably the same configuration, but one is freshly installed, so it's not exactly the same (yet).
For one, the connection between the Linux app and the Firefox extension works fine, for the other it doesn't. I use the same firefox versions, the same 1Password versions, and the same Linux/Debian versions.
Do you have any pointers on what the issue might be? Cheers! Below you can find the different output for the two machines:

Good

INFO  2022-11-22T22:49:58.612 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/main.rs:163] Starting 1Password-BrowserSupport 8.9.10-9.BETA production build no. 80910009.
INFO  2022-11-22T22:49:58.616 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/browser_verification/linux.rs:40] Verifying browser "/usr/lib/firefox-trunk/firefox-trunk"
INFO  2022-11-22T22:49:58.616 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/browser_verification/linux.rs:54] Browser "/usr/lib/firefox-trunk/firefox-trunk" verified successfully
INFO  2022-11-22T22:49:58.616 main(ThreadId(1)) [1P:native-messaging/op-browser-support-lib/src/communication_logic.rs:122] Starting SLS communication (attempting connection to desktop app)
INFO  2022-11-22T22:49:58.616 main(ThreadId(1)) [1P:native-messaging/op-browser-support-lib/src/communication_logic.rs:187] Connected to the desktop app

Bad

INFO  2022-11-22T23:43:14.208 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/main.rs:163] Starting 1Password-BrowserSupport 8.9.10-9.BETA production build no. 80910009.
INFO  2022-11-22T23:43:14.212 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/browser_verification/linux.rs:40] Verifying browser "/usr/lib/firefox-trunk/firefox-trunk"
ERROR 2022-11-22T23:43:14.218 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/main.rs:195] Browser support error: UnknownBrowser(/usr/lib/firefox-trunk/firefox-trunk), happene>
        Additional error context: /usr/lib/firefox-trunk/firefox-trunk isn't a supported browser

P.S. I'm hoping the Snap integration will work one day, I can imagine it would be more convenient.

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