Panic! 1Password app stopped working and the new 1Password8 says I don't exist

tinalisetinalise
Community Member
edited November 24 in Lounge

The 1Password stopped working today! Panic! OK I tried to update the app thinking that is the problem. No it now says I don't exist and I have 2 icons with 1Password app on my phone. I've had this app with my passwords and MY LIFE is in there. How can retrieve the passwords? NO NOTICE NO WARNING! I use it all the time! I don't know what version I had I just used it. The app just looks like it's launching but it doesn't.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
Referrer: forum-search:Panic! 1Password app stopped working and the new 1Password8 says I don't exist

Comments

  • Dave_1PDave_1P

    Team Member

    Hello @tinalise! šŸ‘‹

    I'm sorry that you're having trouble seeing your items in 1Password. I see that you're already discussing the issue with our support team over email and I suggest that you continue the conversation there. To prevent having the same conversation in two places at once I'm closing this forum thread.

    -Dave

    ref: WZE-99119-957

This discussion has been closed.