I have recently changed my password for the 1password.com site. From that point on, I am not able either to login to the desktop app nor to use the chrome extension. The app says I should check my password and try again. For those who would like to suggest to use the prior password: I wouldn't have changed it if I could remember ;-)
1Password Version: 8.9.8
Extension Version: 2.4.3
OS Version: macOS Ventura 13.0.1
To avoid exposing any confidential information, I have reached out to you via email. This will allow us to go into greater detail about getting things sorted out. Please respond to the email once you receive it! :)
thank you for taking care. Unfortunately, I have not received any email form you. Could you be so kind to resend it?
I'll be happy to resend it. If you do not receive it soon, i'd suggest emailing us using
[email protected]. Be sure to use the email address tied to the account in question.