How do I migrate ny One Password from my old iPhone to a new one? Thanks

williamH9

How do I migrate ny One Password from my old iPhone to a new one? Thanks

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1Password Version: 8.8.0
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OS Version: macOS 12.0
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Referrer: forum-search:How do I migrate ny One Password from my old iPhone to a new one? Thanks

GreyM1P

Hey there @williamH9

If you have a 1Password membership, sign in to 1Password.com and check that you can see everything you're expecting. Let me know if you can find something on your iPhone but not on 1Password.com.

Then, on your new iPhone, you can sign in to your 1Password account by scanning a Setup Code from your old iPhone: Find your Secret Key or Setup Code. Or, you can manually enter the details from your Emergency Kit.

If you get stuck, stop where you are and contact us by email at support@1password.com so that we can give you individual help. :)

— Grey

williamH9

Thank you. Got it. williamH9

GreyM1P

@williamH9 – You're very welcome. We'll be here if you need anything. :)

ZenHendra

Hey @GreyM1P , may I ask something that is kinda related to this? I want move the data from my old phone to the new one. However, I have two Dropbox accounts, and each of them has a 1Password folder.

So now I don't know which Dropbox account that is synced and linked to my 1Password apps I am using on my iPhone. Is there a way on to see or check the Dropbox account we are currently using?

Thank you.

GreyM1P

@ZenHendra – If you're migrating your data from a legacy sync method (Dropbox in this case), I'd recommend emailing us for one-on-one help. Send us a message at support+forum@1password.com including a link to this post and your username, and you'll get a reply from BitBot containing a conversation number, which looks like [#ABC-12345-123]. If you post that number here, I'll be able to make sure your message goes to the right team. :)

ZenHendra

@GreyM1P thank you for your prompt response, here is the conversation number: #CXT-51721-358

Dave_1P

@ZenHendra

Thank you for posting the Support ID. I've located your ticket and I see that one of my colleagues has already replied. Please continue the conversation there. 🙂

-Dave

ref: CXT-51721-358