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I can't create an account

Community Member

Good afternoon. I haven't used the account for a long time. When I went to it, I saw that it was frozen. I decided to delete it and create it again, but now I can't create an account on the same email, what should I do? The mail is the same as here in support.

1Password Version: Not Provided
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  • DevilingDeviling
    Community Member

    I tried with another mail, also a mistake. What could this be related to?

  • Dave_1PDave_1P

    Team Member

    Hello @Deviling! 👋

    Since I don't have access to your account information here on the public forums, I recommend sending an email to [email protected] so that our support team can look into this for you. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂


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