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I can't create an account
Deviling
in Memberships
Good afternoon. I haven't used the account for a long time. When I went to it, I saw that it was frozen. I decided to delete it and create it again, but now I can't create an account on the same email, what should I do? The mail is the same as here in support.
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Comments
I tried with another mail, also a mistake. What could this be related to?
Team Member
Hello @Deviling! 👋
Since I don't have access to your account information here on the public forums, I recommend sending an email to [email protected] so that our support team can look into this for you. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
-Dave