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Says my account is suspended but I’m paying still?
CronicSamurai
Past few weeks I haven’t been able to use 1password. Says account needs reactivated and payment. I go to my iPhone subscriptions and it says I’m paying and renews 12/12/2022.
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Team Member
Hey @CronicSamurai
I see that you have gotten in contact with us via email. For privacy and security reasons, let us continue our conversation privately!
ref: EPR-13436-228
Sorry, that’s will work. I couldn’t find customer service before this: thank you.
Team Member
No worries. We're better able to assist with this type of situation via email anyway. :) Glad to see the team was able to get this sorted for you. If we can be of further assistance, please don't hesitate to contact us.
Ben