How to import 1password´s 6 vault to latest version - neither exported pif nore csv files work

stefPur
stefPur
Community Member
in Mac

I export my vault in 1password 6 (v. 6.8.9) as csv. file and 1pif.
I import those files via drag & drop to 1Password for Mac 8.9.8.

I´m getting error messages that the file format is not supported.

I can´t link my old account to the new one I created because I don´t have a secret key for the old one from 2013.

1Password Version: 6.8.9
Extension Version: Not Provided
OS Version: MacOS 12.1
Browser:_ Safari
Referrer: forum-search:How to import 1password´s 6 vault to latest version - neither exported pif nore csv files work

Comments

  • Dave_1P
    Dave_1P

    Hello @stefPur! 👋

    I recommend sending an email to support+forum@1Password.com so that our dedicated migration support team can help you migrate from 1Password 6. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

    -Dave

  • stefPur
    stefPur
    Community Member

    Hi Dave,
    Thanks for that info. Here is the supportID:

    NQT-64223-935

  • andrew.l_1P
    andrew.l_1P

    Thanks for that support ID, @stefPur! I can see my colleague Courtney has replied to you. To avoid any confusion, I recommend continuing the conversation via email. 🙂

    ref: NQT-64223-935

  • stefPur
    stefPur
    Community Member

    thanks Andrew, it worked out.

  • ag_tommy
    ag_tommy

    That's excellent news. Enjoy.

This discussion has been closed.