Feedback from a 1P v7 to v8
This is post that is not really meant as question feedback only but more to detail the issues encoured when moving from 1Pasword 7 to 1Password 8. I had advised friends and family members to use 1Password, some of them reached out to me who had encoured similar issue.
I hope this will lead to and update of the 'how-to' knowledgebase articles. I won't lie, this has been very time consuming and keeps one remaining uncertain regarding possible data lost which will only be noticed at a later stage.
A) Originally running 1Password 7 on macOS (latest v.7.9.6)
- standalone vault
- individual license
B) Offer displayed in the corner left on macOS for a 50% rebate
- clicking on it required me to create a new password. Wasn't sure why. Operation canceled.
- {Solution} After contacting support, it seems that one cannot turn his/her individual license account into a subscription one. A new account must be created. Then data migrated*
… in the meatime:
C) Preparing migration
- I refered to the knowledgebase for migrating data from a standalone vault to the cloud (https://support.1password.com/migrate-1password-account/) - Help > Tools > Migrate Standalone Vaults to Account
- Migration completed successfully
D) Creating a new account - see B)
- I click on the offer button in the macOS app, create a new account. Both account are now visible in the macOS appliaction
- Turns out there is no way to select the 1Passwords’ ‘.eu’ domain. Clicking the offer means you are forced on the ‘.com’ domain
E) Migration - not so fast
- Now data is in the cloud of my standalone account, I thought I can migrate everything to the subscription account. Not really...
- Contacted support: there is no such tool. One must copy/move data via the macOS app while logged-in in both accounts
- ‘Not good’ is the first thought: How can one be sure that data has been synced witthout fault i.e. mirrored in its entirety?
I proceed to move data as per the knowledgebase - https://support.1password.com/move-copy-items/
Error 1: “The following itmes were not moved to the vault’ - {a very long list of items} ‘Items with files can’t be move from an account on one server to another”
20% of my 1Password entries have documents attached.
Error 2: Archived entries are not being transfered
- {Solution} Lucky me I tagged ‘to be archived’ relevant entries allowing for (i) restoring, (ii) copying / moving to new vault, (iii) re-archive
F) Miscellaneous
I tried the export function: once data was in the cloud this keept failing (i.e. window remains opens for hours, nothing happens)
Feedback / Questions / Lessons
- Backup your standalone vault before moving to the cloud. That seems to be the most reliable form of backup;
- I wish there was a tool that validates or verifies the data migration from one account to another. It is impossible in my case to manually verify almost 2000 entries;
- If you have a standalone vault, DO NOT migrate data to the cloud without first making sure that you have a subscription account;
- The knowledgebase should clarify if one updates to 1password 8 first and then migrate taking into consideration if the clien has a standalone license account or a membership license account;
- Why can't a standalone accounts be transfored into a subscription ones?
- Why can't entries with attachements be moved from one account/vault to another?
- How can entries with attachement actually be transfered besides doing so manually
Thank you for reading it all and taking this input into consideration
1Password Version: v.7.9.6
Extension Version: Not Provided
OS Version: macOS 13.0
Browser:_ Not Provided
Comments
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Closing this thread as it's a duplicate of https://1password.community/discussion/135758/an-account-of-issues-while-preparing-upgrading-from-v-7-to-v-8-using-a-1p-offer
-Dave
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