Team member shifted to guest but can't login

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sunshineandcoconuts
sunshineandcoconuts
Community Member
edited December 2022 in Business and Teams

Hi there! I am adding a guest to my account and we're having some issues. I originally added her as a team member, she accepted, then I realized I couldn't designate her as a guest so I deleted her account. I resent an invitation for her as a guest, and now when she clicks on the invitation, it says already accepted. But, it won't let her sign in because the account was deleted. Any insight?

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Comments

  • ag_max
    ag_max
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    Hi @sunshineandcoconuts,

    We'll be happy to help you with this matter. I noticed that you also sent us an email with the same question. To ensure we don't duplicate efforts by replying to you in multiple locations, I'm going to close this discussion; you should have already received a response from us via email.

    Thanks so much for your patience!

    ref: ZD: 89308

This discussion has been closed.