Duplicated Items in 1Password for Mac 8.9.8

ronen

Suddenly without any action by me I see Duplicated Items in 1Password .
Very strange.
Any advice will be appreciated.

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1Password Version: 8.9.8
Extension Version: 2.4.1
OS Version: 13.0.1 (22A400)
Browser:_ safari

andrew.l_1P

Hi @ronen,

Sorry to hear you're seeing duplicates in 1Password 8. Did you recently migrate from a previous version of 1Password or do any imports to 1Password 8? It would also help to know if you're see duplicates across your entire account or just certain vaults.

I recommend creating a diagnostics report from your Mac, this will give us a better idea what might have caused this duplicates and how we can best address them:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/135836/duplicated-items-in-1password-for-mac-8-9-8
• Your forum username: ronen

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so I can link our conversations. Thanks, looking forward to finding a solution with you. 🙂

ronen

Thank you.
In a few moments I will send the log.
I didn’t make any changes or any updates or migration lately.
Except paying you for yearly subscription.
I also use iCloud Drive with all my apple devices
I can also see duplicates in my 1Pasword IOS app in my iPhone (13Pro max )

ronen

log sent ...

support ID: [#BVU-87824-361]

ronen

ps : also see my other post here with another issue. maybe regards ..

https://1password.community/discussion/comment/667057#Comment_667057

andrew.l_1P

Thanks @ronen, I can confirm we've received it! We'll take a look and get back to you as soon as possible. 🙂

ref: BVU-87824-361

ronen

Hi.
Sent all requested by email...

Dave_1P

@ronen

Thank you! Since you're discussing this with the team over email I'm closing this forum thread so that the conversation isn't happening in two different places at once. 🙂

-Dave