I’m on a trial of ver 8 and seeing that I am missing logins. Thankfully I can still see these on my old 7 iOS app. Why did the import miss these and how can I determine all the ones it missed?
Thank you, I believe that I've found your diagnostics report. One of my colleagues will take a look and send you a reply over email as soon as possible. 🙂
Comments
Also, I’ve noticed that some of the imported logins have old passwords!!
Team Member
Hello @MrToke! 👋
I'm sorry that you're not seeing certain items in the 1Password 8 app. I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Please use the instructions for 1Password 7. Attach the diagnostics to an email message addressed to
[email protected].With your email please include:
MrTokeThe report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Done. Thank you.
Team Member
@MrToke
Thank you, I believe that I've found your diagnostics report. One of my colleagues will take a look and send you a reply over email as soon as possible. 🙂
-Dave
ref: JUL-24815-872