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Forum Discussion
Former Member
4 years agoUpgrade to 8 - missing logins
I’m on a trial of ver 8 and seeing that I am missing logins. Thankfully I can still see these on my old 7 iOS app. Why did the import miss these and how can I determine all the ones it missed?
4 Replies
- 1P_Dave
Moderator
@MrToke
Thank you, I believe that I've found your diagnostics report. One of my colleagues will take a look and send you a reply over email as soon as possible. 🙂
-Dave
ref: JUL-24815-872
- Former Member
Done. Thank you.
- 1P_Dave
Moderator
Hello @MrToke! 👋
I'm sorry that you're not seeing certain items in the 1Password 8 app. I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Please use the instructions for 1Password 7. Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/135927/upgrade-to-8-missing-logins
- Your forum username:
MrToke - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
- Former Member
Also, I’ve noticed that some of the imported logins have old passwords!!