I updated to new version and am missing logins and passwords

mmdtulsa
mmdtulsa
Community Member
in iOS

the new app I downloaded did not transfer many of my logins and passwords

1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iPhone 8
Browser:_ Not Provided
Referrer: forum-search:updated to 8.9.7 and missing logins

Comments

  • GreyM1P
    GreyM1P

    Hey there @mmdtulsa

    We'll need to take a look at this issue with you, so could you send us an email to support+forum@1password.com? You'll get an auto-reply from BitBot which will contain a conversation number (it'll look like [#ABC-12345-123]). Post that conversation number here and I'll make sure your email reaches the right team. :)

    — Grey

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