not filling username & 2fa for amazon on iPad

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Mike_Leslie
Mike_Leslie
Community Member
in iOS

when amazon app request sign in 1password does not fill username or 2fa, but does fill password

1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iPadOS 16.1.1
Browser:_ Safari
Referrer: forum-search:not filling username 2fa for amazon

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  • GreyM1P
    GreyM1P
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    Hi there @Mike_Leslie

    With two-page sign-in forms, such as this one at Amazon, Google, and others, it's usually the case that iOS doesn't offer you the "🔑 Passwords" on the email address or username field, since it's typically expecting to see two fields – one for username and one for password. Without both, it treats the email address field exactly as it would for something like signing up for a newsletter.

    Because 1Password can't do anything to influence the behaviour of iOS's Password AutoFill system, I can suggest a workaround. In iOS, you can set up "text replacement" shortcuts which take an abbreviation that you choose, such as .em or something like that, and replace it with the text of your choice.

    ☞ How to use Auto-Correction and predictive text on your iPhone, iPad, or iPod touch - Apple Support

    That way, when you encounter a two-page sign-in form like this one, you can enter whatever abbreviation you choose to enter your email address, then you'll be able to autofill on the password page using the "🔑 Passwords" button on the keyboard.

    Your 2FA one-time password should be auto-copied to the clipboard when you autofill your password. iOS's Password AutoFill system doesn't support autofilling one-time passwords (only usernames and passwords), so this means you can paste it in to the one-time password field without having to open 1Password. Here's what to check:

    1. Open and unlock 1Password.
    2. Tap the account and collection chooser (the icon in the top-left corner) and choose Settings...
    • In the AutoFill section, make sure that "Copy One-Time Passwords" is turned on.
    • In the Notifications section, make sure that "One-Time Passwords" is also turned on.

    That way, you'll see a notification appear to remind you that the one-time password has been successfully copied to the clipboard and you can paste it into the one-time password field.

    Give those things a try and let me know how you get on. I'll be here if you need further help. :)

    — Grey

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