not filling username & 2fa for amazon on iPad

Community Member

when amazon app request sign in 1password does not fill username or 2fa, but does fill password

1Password Version: 8.9.7
Extension Version: Not Provided
OS Version: iPadOS 16.1.1
Browser:_ Safari
Referrer: forum-search:not filling username 2fa for amazon


  • Hi there @Mike_Leslie

    With two-page sign-in forms, such as this one at Amazon, Google, and others, it's usually the case that iOS doesn't offer you the "🔑 Passwords" on the email address or username field, since it's typically expecting to see two fields – one for username and one for password. Without both, it treats the email address field exactly as it would for something like signing up for a newsletter.

    Because 1Password can't do anything to influence the behaviour of iOS's Password AutoFill system, I can suggest a workaround. In iOS, you can set up "text replacement" shortcuts which take an abbreviation that you choose, such as .em or something like that, and replace it with the text of your choice.

    How to use Auto-Correction and predictive text on your iPhone, iPad, or iPod touch - Apple Support

    That way, when you encounter a two-page sign-in form like this one, you can enter whatever abbreviation you choose to enter your email address, then you'll be able to autofill on the password page using the "🔑 Passwords" button on the keyboard.

    Your 2FA one-time password should be auto-copied to the clipboard when you autofill your password. iOS's Password AutoFill system doesn't support autofilling one-time passwords (only usernames and passwords), so this means you can paste it in to the one-time password field without having to open 1Password. Here's what to check:

    1. Open and unlock 1Password.
    2. Tap the account and collection chooser (the icon in the top-left corner) and choose Settings...
    • In the AutoFill section, make sure that "Copy One-Time Passwords" is turned on.
    • In the Notifications section, make sure that "One-Time Passwords" is also turned on.

    That way, you'll see a notification appear to remind you that the one-time password has been successfully copied to the clipboard and you can paste it into the one-time password field.

    Give those things a try and let me know how you get on. I'll be here if you need further help. :)

    — Grey

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