I no longer have permission to edit within my vault

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jmn51
jmn51
Community Member
edited December 2022 in Families

Just installed 1Password on a new iMac. I'm able to sign into our family account. However, I no longer am allowed to edit items within my vault. When I try to log out of 1Password (which is under my wife's email) and log back in using my login, I'm told the password is incorrect. Thanks.

1Password Version: 8.8
Extension Version: latest Safari
OS Version: macOS 13.1
Browser:_ Safari
Referrer: forum-search:Problem with vault permissions

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  • GreyM1P
    GreyM1P
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    Hi there @jmn51

    We can't help with account-related queries on the 1Password Support Community, so could you send us an email? Send us a message to support+forum@1password.com and include a link to this thread. You'll get an auto-reply from BitBot that contains a conversation number, which looks like [#ABC-12345-123]. Post that number here and I'll make sure your email reaches the right team. I look forward to hearing from you. :)

    — Grey

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