Shared Vault Visible on iPhone and Not on Mac

TheLedZepplin
TheLedZepplin
Community Member
in Families

Latest versions on both clients. I have a guest in my family. They can see the shared vault on their phone. There is no shared vault on the Mac.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

Comments

  • GreyM1P
    GreyM1P

    Hi there @TheLedZepplin

    The guest on your family account should be able to see the Shared vault in the sidebar of 1Password on their Mac. If that's not the case, the Family Organizer should send us an email to support+forum@1password.com so that we can help. BitBot will auto-reply with a conversation number, which looks like [#ABC-12345-123] – post that number here and I'll be able to make sure that the email goes to the right team. I look forward to hearing from you. :)

    — Grey

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