To protect your privacy: email us with billing or account questions instead of posting here.

Cancelled Play store subscription is still active

daniyarsharky
daniyarsharky
Community Member
in Memberships

Hello,
Initially, I signed up for an individual plan through Play Store. After a year or so, I decided to upgrade to a family plan.
Since I could not find a way to do that through Play Store, I canceled my subscription in order to sign up for a family plan directly with
1password. The strange thing is that although my subscription is no longer active in Play Store, it is still shown as active in my personal billing tab. Could you please help me?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
Referrer: forum-search:play store

Comments

  • GreyM1P
    GreyM1P

    Hi there @daniyarsharky

    We can't help with billing or account questions here on the 1Password Support Community. Please email us at support+billing@1password.com instead and the team there will be able to help you. :)

    — Grey

This discussion has been closed.