User not receiving email invitation

bethbfrs
bethbfrs
Community Member
in Business and Teams

Trying to set up a new user. They are not receiving the email invitation? No other email problems to report.

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Referrer: forum-search:no invitation email

Comments

  • ScottS1P
    ScottS1P

    Hello @bethbfrs,

    I'm sorry to hear you're new user isn't getting the invitation to join an account, but I'm glad to assist you today.

    Since the next step in troubleshooting this requires me to ask for private information, I'll send you an email for us to continue working on this in private. Please be on the lookout for the email, and feel free to reply back here if you can't find it.

    Thank you,

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