"invitation already accepted"

ToniBee
ToniBee
Community Member
in Families

I accepted an invitation but cannot seem to access the family vault. Can someone point me to how to proceed?

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Comments

  • GreyM1P
    GreyM1P

    Hi there @ToniBee

    The Family Organizer (or one of them, if there's more than one) will need to double-check your access for any shared vaults. They can do this from http://start.1password.com/vaults and then choosing the appropriate vault. From there, if you don't have access, they can grant it to you.

    If you're still having trouble, have the Family Organizer contact us by email at support@1password.com and one of the team will be able to help out. :)

    — Grey

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