Why is 1password standard deteriorating?

aateeque

Since about the past month, 1password is getting buggier and buggier. What's going on? Seems like the standards falling...or is it just me?? I see issues in Chrome, "save in 1password" is not working...neither does it sync up when i manually store the password in the desktop app, password doesn't appear in the browser

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1Password Version: 1Password for Windows 8.9.10 (80910043)
Extension Version: 2.5.1
OS Version: Not Provided
Browser:_ Not Provided

Ekalb

Hello,
In the extension settings, check if "Integrate with 1Password app" is activated
In the application settings > Browser, check if "Connect with 1Password in th brower" is activated.

jermaine.f_1p

Hello @aateeque,

Did @Ekalb 's suggestion make a difference, or are you still experiencing issues?

Also thank you for assisting @Ekalb.

Looking forward to hearing from you.

Jermaine

aateeque

@Ekalb thanks - that was all already enabled

@jermaine.f_1p nope - not particularly. However, I uninstalled both the Browser & desktop apps, and things are mcuh better now! At least the features that were broken are now working.

To help triage this issue & hopefully fix it in the future, some context: my payment card had expired, and I missed updating it in 1password until it locked me out after several attempts at taking the payment. When I fixed the payment card and made the payment 1password seemed to look like it's back to normal. But I think this caused a bug somewhere locally (both browser & app).

I hope this helps your developers/testers find the issue & fix it. You guys really have a great app! Thanks

jermaine.f_1p

Hi @aateeque,

Glad you have everything working now.

Thanks for that feedback, it's really appreciated.

I will make the developers aware of your findings while dealing with this issue, to help any other similar cases in future.

Have a great day.

Jermaine