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1Password filling in password twice in password field on some websites

MVRLonMVRLon
Community Member
edited January 25 in 1Password in the Browser

Strange, only happens on some websites - 1Password is filling in passwords twice into password fields on pressing cmd-/

some examples -
ui.com
wp.com
wine-pages.com

there are a few others too

Also, on the UI.com website it used to enter the 2fa code correctly, now 1p enters the 1st 3 digits (of 6) correctly, then 2 spaces and then the 4th digit.


1Password Version: 8.9.12
Extension Version: 2.5.1
OS Version: macOS 13.2
Browser:_Firefox 109.0b9

Comments

  • MVRLonMVRLon
    Community Member

    Any suggestions to fix this would be appreciated.

  • MVRLonMVRLon
    Community Member

    Anyone from 1Password reading this?

    @Ben ?

  • MVRLonMVRLon
    Community Member

    seeing the 2x password filling on more sites now

    Am I wasting my time posting on this forum?

  • steph.gilessteph.giles

    Team Member

    Hey @MVRLon,

    Firstly, I must apologise that it has taken so long for you to receive a response on here.

    I'm sorry for the trouble you are having, we have done some testing and have been able to re-create the behaviour you are seeing. It looks like the behaviour is limited to Firefox only, and happens only when 1Password is locked. If 1Password is unlocked when we try and fill with Cmd + \, the fill acts as expected. I've created a report to have our development team look a little further into what might be going wrong, and I've added your insights in support of this investigation.

    In the meantime, could you try the following workaround to fill your login (when 1Password is locked)?

    1. Navigate to the website you'd like to fill.
    2. See that 1Password is locked.
    3. Press Cmd + Shift + Space to invoke the Quick Access prompt.
    4. Unlock your 1Password account.
    5. You should then see the Quick Access prompt, press Return on your login item listed to autofill on the webpage.

    I realize this extra step might not be as ideal as using the Cmd + \ to fill, and I'm sorry for any interruption in your workflow. Let us know if you have any questions!

    ref: dev/core/core#19106

  • MVRLonMVRLon
    Community Member

    Thanks for the follow up. I'll do as you suggest until a fix is found.

  • steph.gilessteph.giles

    Team Member

    @MVRLon

    You're welcome, sorry for the disruption!

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