Android 13, 1password 8.9.10, DUO 4.31.0.1 hangs after 2FA 'Approve"

jshaye
jshaye
Community Member
in Android

I have a Samsung S21 running android 13, 1password 8, and DUO 4.31.0.1

When I try to access 1password and press 'Approve' it hangs displaying: Success! Logging you in...

I've reinstalled DUO and 1password.

I can login via the web site and with the windows desktop program.

1Password Version: 8.9.10
Extension Version: Not Provided
OS Version: Android 12
Browser:_ Chrome

Comments

  • ag_timothy
    ag_timothy

    Hi @jshaye, thanks for writing in and letting us know about this issue on your device.

    I'd like to ask you to update to the latest version of 1Password for Android, version 8.9.12 then check if this issue continues.

    If it does, I'd like to ask you to email us at support+forum@1password.com so we can help investigate further. Please include a description of the issue with your message. You should receive an auto-reply from BitBot which gives you a conversation number, that looks like [#ABC-12345-123]. You can post that here and I'll be sure you message gets to the right place. Thanks again!

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