Is there a way to force a sync of all vault items on Android?
Looking for a way to refresh my mobile Android 1Password client. I've noticed that sometimes new item(s) sometimes do not appear on the mobile app for quite some time. Usually, I have to exit and restart the app to force a sync. Is there a way to refresh the info on the mobile client? I know that other clients provided a pull-down option (drag down with finger from main page) to refresh the info displayed on the client. Where would I do this in 1Password?
Guidance is always appreciated
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Comments
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Hi @fbrownnc, thanks for your question.
1Password 8 for Android should be syncing regularly in the background as well as when any changes are made. Other than fully exiting and reopening 1Password for Android there is not a manual sync option.
As you mentioned some recurring sync issues I'd like to ask you to create a diagnostics report from your Android device and send it to the 1Password support team so we can take a look for any errors:
Sending Diagnostics Reports (Android)
With your email please include:
- A link to this thread: https://1password.community/discussion/136729/is-there-a-way-to-force-a-sync-of-all-vault-items-on-android
- Your forum username:
fbrownnc
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks again!
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