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Former Member's avatar
Former Member
3 years ago

New to 1Password...Autofill of Contact forms not working

I have tested at https://fill.dev/form/identity-simple and it fills nothing. I have a personal and a work identity setup with 'first name', 'last name', address, etc. If I go to the extension and select Autofill if fills in the form perfectly.

What am I doing wrong?


1Password Version: 2.5.1
Extension Version: 8.9.12
OS Version: Win 111
Browser:_ Vivaldi

5 Replies

  • Ok...appreciate the responses from all as I try to understand how it all works. Testing with the email I can see that it prompts inline.

    It would be nice to have an option for people to select the level of intrusiveness. If filling out info regularly it would be handy if it is what it is then so be it.

    Can I ask if the same applies to the Android App? I am filling in information on my phone all the time and have to use the Browser autofill.

  • Hey @Nichounited,

    DenalB is right you will need to fill your identity item from the extension icon in your browser toolbar. 1Password will show inline menu suggestions for email addresses or street addresses but not for the other identity details saved. The reason for this is because we want to avoid 1Password being too intrusive by offering to fill every field on every page so instead we leave it up to the user to choose to fill.

    I hope this helps to explain!

  • As I remember, there never was a suggestion icon in identity fields. And so I'm using the extension icon manually as long as I used 1Password. For me, this isn't a dealbreaker. 😉

  • I am expecting a button to be in the form field and be able to click it from there just like passwords autofill...this means I have to move all the way to the top right hand corner with my mouse and click twice. If 1Password can tell there is an area to be filled I would have thought it not difficult to place the suggestion icon in the first field?

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I have tested at https://fill.dev/form/identity-simple and it fills nothing. I have a personal and a work identity setup with 'first name', 'last name', address, etc. If I go to the extension and select Autofill if fills in the form perfectly.

\n\n

What am I doing wrong?

\n\n
\n\n

1Password Version: 2.5.1
\nExtension Version: 8.9.12
\nOS Version: Win 111
\nBrowser:_ Vivaldi

","body@stringLength":"518","rawBody":"

I have tested at https://fill.dev/form/identity-simple and it fills nothing. I have a personal and a work identity setup with 'first name', 'last name', address, etc. If I go to the extension and select Autofill if fills in the form perfectly.

\n\n

What am I doing wrong?

\n\n
\n\n

1Password Version: 2.5.1
\nExtension Version: 8.9.12
\nOS Version: Win 111
\nBrowser:_ Vivaldi

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Ok...appreciate the responses from all as I try to understand how it all works. Testing with the email I can see that it prompts inline.

\n\n

It would be nice to have an option for people to select the level of intrusiveness. If filling out info regularly it would be handy if it is what it is then so be it.

\n\n

Can I ask if the same applies to the Android App? I am filling in information on my phone all the time and have to use the Browser autofill.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-12T17:14:25.000-05:00","lastPublishTime":"2023-01-12T17:14:25.000-05:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:88967/message:88972","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"468","rawBody":"

Ok...appreciate the responses from all as I try to understand how it all works. Testing with the email I can see that it prompts inline.

\n\n

It would be nice to have an option for people to select the level of intrusiveness. If filling out info regularly it would be handy if it is what it is then so be it.

\n\n

Can I ask if the same applies to the Android App? I am filling in information on my phone all the time and have to use the Browser autofill.

\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:88972_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstNC1VWHNrNHQ\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/cmstNC1VWHNrNHQ","height":479,"width":478,"mimeType":"image/png"},"Rank:rank:4":{"__typename":"Rank","id":"rank:4","position":3,"name":"1Password Team","color":"333333","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstNC1VWHNrNHQ\"}"},"rankStyle":"FILLED"},"User:user:17244":{"__typename":"User","id":"user:17244","uid":17244,"login":"steph_giles","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-06-21T11:31:22.000-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/legacyfs/online/onepassword_avatars/userpics/9V0TRRAA0RD8.jpg"},"rank":{"__ref":"Rank:rank:4"},"entityType":"USER","eventPath":"community:cuxzj43862/user:17244"},"ModerationData:moderation_data:88971":{"__typename":"ModerationData","id":"moderation_data:88971","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:88971":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:17244"},"id":"message:88971","revisionNum":1,"uid":88971,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:88967"},"conversation":{"__ref":"Conversation:conversation:88967"},"subject":"Re: New to 1Password...Autofill of Contact forms not working","moderationData":{"__ref":"ModerationData:moderation_data:88971"},"body":"

Hey @Nichounited,

\n\n

DenalB is right you will need to fill your identity item from the extension icon in your browser toolbar. 1Password will show inline menu suggestions for email addresses or street addresses but not for the other identity details saved. The reason for this is because we want to avoid 1Password being too intrusive by offering to fill every field on every page so instead we leave it up to the user to choose to fill.

\n\n

I hope this helps to explain!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-12T09:08:17.000-05:00","lastPublishTime":"2023-01-12T09:08:17.000-05:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:88967/message:88971","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"673","rawBody":"

Hey @Nichounited,

\n\n

is right you will need to fill your identity item from the extension icon in your browser toolbar. 1Password will show inline menu suggestions for email addresses or street addresses but not for the other identity details saved. The reason for this is because we want to avoid 1Password being too intrusive by offering to fill every field on every page so instead we leave it up to the user to choose to fill.

\n\n

I hope this helps to explain!

\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:88971_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Rank:rank:10":{"__typename":"Rank","id":"rank:10","position":9,"name":"Super Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:16587":{"__typename":"User","id":"user:16587","uid":16587,"login":"DenalB","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-01-13T10:34:42.000-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/legacyfs/online/onepassword_avatars/userpics/KATBUA9K0AFD.jpg"},"rank":{"__ref":"Rank:rank:10"},"entityType":"USER","eventPath":"community:cuxzj43862/user:16587"},"ModerationData:moderation_data:88970":{"__typename":"ModerationData","id":"moderation_data:88970","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:88970":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:16587"},"id":"message:88970","revisionNum":1,"uid":88970,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:88967"},"conversation":{"__ref":"Conversation:conversation:88967"},"subject":"Re: New to 1Password...Autofill of Contact forms not working","moderationData":{"__ref":"ModerationData:moderation_data:88970"},"body":"

As I remember, there never was a suggestion icon in identity fields. And so I'm using the extension icon manually as long as I used 1Password. For me, this isn't a dealbreaker. 😉

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"181","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-12T07:06:44.000-05:00","lastPublishTime":"2023-01-12T07:06:44.000-05:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:88967/message:88970","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"186","rawBody":"

As I remember, there never was a suggestion icon in identity fields. And so I'm using the extension icon manually as long as I used 1Password. For me, this isn't a dealbreaker. 😉

\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:88970_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:88969":{"__typename":"ModerationData","id":"moderation_data:88969","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:88969":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:88969","revisionNum":1,"uid":88969,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:88967"},"conversation":{"__ref":"Conversation:conversation:88967"},"subject":"Re: New to 1Password...Autofill of Contact forms not working","moderationData":{"__ref":"ModerationData:moderation_data:88969"},"body":"

I am expecting a button to be in the form field and be able to click it from there just like passwords autofill...this means I have to move all the way to the top right hand corner with my mouse and click twice. If 1Password can tell there is an area to be filled I would have thought it not difficult to place the suggestion icon in the first field?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-12T06:22:43.000-05:00","lastPublishTime":"2023-01-12T06:22:43.000-05:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:88967/message:88969","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"357","rawBody":"

I am expecting a button to be in the form field and be able to click it from there just like passwords autofill...this means I have to move all the way to the top right hand corner with my mouse and click twice. If 1Password can tell there is an area to be filled I would have thought it not difficult to place the suggestion icon in the first field?

\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:88969_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:88968":{"__typename":"ModerationData","id":"moderation_data:88968","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:88968":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:16587"},"id":"message:88968","revisionNum":1,"uid":88968,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:88967"},"conversation":{"__ref":"Conversation:conversation:88967"},"subject":"Re: New to 1Password...Autofill of Contact forms not working","moderationData":{"__ref":"ModerationData:moderation_data:88968"},"body":"

Hi @Nichounited !

\n\n
\n

If I go to the extension and select Autofill if fills in the form perfectly.
\nThat's how it works. 😉
\nSave and fill credit cards and addresses

\n
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"172","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-12T05:44:10.000-05:00","lastPublishTime":"2023-01-12T05:44:10.000-05:00","metrics":{"__typename":"MessageMetrics","views":1},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:88967/message:88968","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"351","rawBody":"

Hi @Nichounited !

\n\n
\n

If I go to the extension and select Autofill if fills in the form perfectly.
\nThat's how it works. 😉
\nSave and fill credit cards and addresses

\n
\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:88968_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1742479760000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1742479760000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1742479760000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1742479760000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1742479760000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1742479760000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1742479760000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1742479760000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1742479760000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1742479760000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1742479760000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1742479760000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1742479760000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1742479760000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1742479760000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1742479760000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. 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