1Password on Mastodon

Invite Issue

Community Member
edited January 12 in Business and Teams

I currently have an account with client vaults. I typically create one and then invite the client to their vault. I have a new client who has their own account and has invited me to theirs. When I click on the invite, it's asking me to create a whole new account. Is this correct? Is there not a way to tie them together?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
Referrer: forum-search:invited to join a vault but i have my own account


  • ag_maxag_max

    Team Member

    Hi @dawna,

    Welcome to 1Password Support Community, 👋

    That's the correct behavior when you already have an existing 1Password account and another person invites you to their own. Each 1Password account is a separate entity with its own users, vaults, and items. This means you must accept their invitation to join their team separately to gain access to any vaults they intend to share; there isn't a way to merge or tie these accounts together so you only have a single login.

    To read more about managing multiple 1Password accounts, I've linked an article below:

    How to use multiple accounts

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file