how do I get my 1password login in to prefill when I click the symbol on a login page?

lressin
lressin
Community Member
in 1Password in the Browser

I have added numerous LogIn details and when I try and log in and click the 1password symbol on the right, it doesn't pull in my information. How do I pull in my information (username and password) that I have already added to 1password?

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Referrer: forum-search:how do I get my 1password login in to prefill when I click the symbol on a login page?

Comments

  • lressin
    lressin
    Community Member

    i fixed it. thanks

  • steph.giles
    steph.giles

    Thanks for the update @lressin, let us know if there is anything else we can help with.

  • lressin
    lressin
    Community Member

    Hi, I was able to log in last night and add numerous information to my account. This morning, I can't log in and the message says: The browser or app may not be secure. I have tried to use another browser. Any help is appreciated! thanks

  • EvonG1P
    EvonG1P

    Hey @lressin, I'm sorry to hear about the login issues you're experiencing. We'll need to dig deeper to see why you cannot log in.

    I recommend sending an email to support+forum@1password.com so that our support team can help you.

    With your email please include:

    After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

    We look forward to assisting you further, @lressin!

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