at start up 1PW says it can't sign on
I'm running iMac OS 12.6.2--1PW version 8.9.12---when I start up my system in morning I get narrative that 1PW cannot sign on--is there a conflict with Monterrey and 1PW 8?
1Password Version: 8.9.12
Extension Version: 2.5.1
OS Version: 12.6.2
Browser:_ safari
Referrer: forum-search:at start up 1PW says it can't sign on
Comments
further to my question--the dialog box at start-up says "can't open app 1Password because it is not responding"--can someone from 1PW please help me??!!
Team Member
Hello @TripleHjr! 👋
I'm sorry that you're running into trouble with 1Password on your Mac. Can you post screenshots of the error messages that you're seeing? Make sure that nothing sensitive is visible in the screenshots.
Once I see the screenshots I'll be able to help further.
-Dave
Hi Dave--I upgraded my MacOS to Ventura last night and 1PW 8.9.13 opened fine this morning--maybe it was a problem with Monterey--Thanks for reply--
Team Member
@TripleHjr
I'm happy to hear that updating macOS resolved the issue. 🙂
-Dave