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1Password 8 on iPad and 1Password 7 on iPhone on different account - how to merge

Fussimist44
Fussimist44
Community Member
edited January 2023 in Memberships

I upgraded 1Password on my iPad to version 8. When I went on my iPhone to update it to 1Password 8, I discovered it is not under the same username/password. Then I discovered I have entries on the iPhone that are not on the iPad. So how do I merge the two accounts into one account? I do not want multiple vaults. Your help is appreciated.

1Password Version: 7 and 8
Extension Version: Not Provided
OS Version: IOS 16.1.2 on IPhone 22 SE and iOS 15.6.1 on iPad
Browser:_ Not Provided
Referrer: forum-search:How to merge 2 accounts

Comments

  • Dave_1P
    Dave_1P

    Hello @Fussimist44! 👋

    I'm sorry that you're seeing different items on difference devices. I see that you're already in conversation with my colleagues over email and I recommend that you continue there. One of my colleagues will send you a reply as soon as possible. To prevent duplication of effort I'm closing this thread.

    -Dave

    ref: ZIZ-64553-678

This discussion has been closed.