Cant login to web and sync issues with the windows app

changavila
changavila
Community Member
in 1Password in the Browser

Sync issues with app

Cant login to browser

1Password Version: 1Password for Windows 8.10.0 (81000009)
Extension Version: 2.5.1
OS Version: Windows 11 22H2
Browser:_ Chrome

Comments

  • changavila
    changavila
    Community Member
    edited January 2023

    It seems a 500 error with the post request to servers 5 mins ago. And now logins to the app and browser, but very slow. saw in reddit that EU servers were fine and US was the culprit. Even email request failed. I think this should be separated with US servers or should have "alternative email request" to a alternative server when the initial "Having trouble signing in email" fails. It felt like when I can't do anything to access my accounts.
    Just a suggestion.

    [Removed profanity -Moderator]

  • changavila
    changavila
    Community Member
    edited January 2023

    Incident has just been posted in the status page
    https://1password.statuspage.io/incidents/k1trw5gnh7ct

  • steph.giles
    steph.giles

    Hey @changavila,

    I'm sorry that you were affected by this, I hope things are working well for you now!

This discussion has been closed.