I'm having issues adjusting my current 1Password individual account to a family account. I tried doing the following but I didn't have the option in the sidebar, as decribed below:
I checked my subscriptions in the Apple app store and noticed that I have a 1Password7 subscription. I cancelled that to see if that was the issue but then wasn't able to purchase a family plan without creating a new account, which I want to avoid if possible.
Any tips for how to adjust my current individual account to a family account?
1Password Version: 8.9.12
Extension Version: 2.5.1
OS Version: PC
Referrer: forum-search:upgrading an invididual account to family account
Hello @jcorradi08! 👋
I'm sorry that you're having trouble upgrading to 1Password Families. I see that you've already sent an email to the team and I recommend continuing the conversation there. One of my colleagues will reply as soon as possible. To prevent duplication of effort I'm closing this thread.