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Plex password change

Hello,

Trying to change the password for Plex is a complete nightmare with 1Password.

I've sent a support email to [email protected] with a link to a YouTube video showing the current experience.

Any help would be great. It may be best to try this one for yourself to experience the issue.

Neil


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
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Comments

  • ag_tommyag_tommy

    Team Member
    edited January 19

    @rctneil

    Did you happen to get a support id via return email from trusty Bitbot?

  • rctneilrctneil
    Community Member

    @ag_tommy oddly enough I did not! I was expecting one actually

  • ag_tommyag_tommy

    Team Member

    Let me see what I can dig up. Did you use the same email as the community? Please do not share it with me here in the public forum if it's different.

  • ag_tommyag_tommy

    Team Member
    edited January 19

    @rctneil

    I've got it. IIF-98733-874

    edit: It is in the correct place. :)

    ref: IIF-98733-874

  • rctneilrctneil
    Community Member

    @ag_tommy Yup, Woke up this morning to find the auto reply. I came here to post but you beat me to it!

    Glad you got it and hope the issue was explained in that video. The experience was a complete mess and to be honest, I now have no idea if my password has changed, and if so, then what it is!

    If this could be improved it would be great!

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