1Password on Mastodon

One Time Password, i.e. MFA

Community Member
edited January 22 in 1Password in the Browser

Today, I have spent the afternoon removing all my accounts from the Microsoft Authentication app, and adding each account with 'One Time Password', via 1Password (took quite some time).

HOWEVER, since doing so, if I try to log into, example, Outlook Dot Com, and I enter the MFA code (same code I see in the 1Password app), it does not work ("That code didn't work. Check the code and try again"). Rather odd. Do I need to set a setting in the 1Password app or something?

PS: Date and time is set correctly on my Mac and Windows. And, same issue when I test it from my iOS device, too.

_1Password Version: 8.9.13 and the browser version (the latest)
_Extension Version: For Google Chrome
_OS Version: macOS Monterey
Browser: Google Chrome


  • afcteeafctee
    Community Member

    Ignore. I removed the MFA on Outlook Dot Com, and added it again. It works as expected now.
    If any other websites give me an issue, I will perform the same steps. Thanks

  • steph.gilessteph.giles

    Team Member

    Hey @acfctee,

    Thank you for the update, I'm sorry for the trouble!

    Please let us know if there is anything else we can help with at all.

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file