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Windows hello logon problem

Community Member

I use Hello via fingerprint scan to logon to my Win 11 PC which has AMD TPM 2 active showing in both Asus UEFI Bios and Win 11 security settings. However it doesn't work for 1P login. Looking through 1P documentation it describes a setting called "Advanced" on my Edge Browser extension 2.5.2 where TPM can be enabled but my settings don't show and "Advanced" option. Any suggestions welcome, I'm new to 1P but not to PC's :)

1Password Version: Not Provided
Extension Version: 2.5.2
OS Version: Win 11
Browser:_ Edge


  • 1P_Gem1P_Gem

    Team Member

    Hi @corkyboy, thanks for reaching out about this! The Windows Hello-related options are located in the 1Password 8 for Windows desktop app under ⋮ > Settings > Security, rather than the browser extension. As the two can integrate to share their unlock states, you'll then be able to unlock the extension with Hello as well. If you don't have the desktop app installed, you can do so from our downloads page. Let me know how this goes!

  • corkyboycorkyboy
    Community Member

    As simple as that, I didn't have the app installed...............Thanks! :)

  • 1P_Gem1P_Gem

    Team Member

    Hi @corkyboy, I'm so pleased to hear that the information was helpful! If you have any further questions or concerns, let us know 😄

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