Unable to sign in with team account in Firefox extension

hjpeytz
hjpeytz
Community Member
in 1Password in the Browser

When I open the extension I always get the sign-in screen, then I choose the Team-account option in the bottom, log in to the team's .eu site and get to see my profile etc in a website. Next time I open the extension, I just get the login screen again.

1Password Version: Not Provided
Extension Version: 2.5.1
OS Version: Windows 10
Browser:_ Firefox

Comments

  • steph.giles
    steph.giles

    Hey @hjpeytz,

    I'm sorry for the trouble you are having signing in to 1Password in your browser, can you start by right clicking the 1Password icon in your browser toolbar and scroll down to the Accounts and Vaults section and see if you can add your account here?

    In addition, when you are taken to the login screen are you seeing an error message?

  • hjpeytz
    hjpeytz
    Community Member

    Thanks, that seems to have resolved the issue :)

  • steph.giles
    steph.giles

    Thanks for the update @hjpeytz, let us know if there is anything else we can help with!

This discussion has been closed.