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Hello. Is the trade in license for 50%/3 years still applicable?

1swimmer1swimmer
Community Member

I have a license from many years ago and an email from May 2022 says I can go the subscription model 1password 8 with a 3 year discount. Just checking up on this considering 1password 7 on my Mac is now limited. I'm using app on iOS and version 7 on the Mac. Ventura 13.1, safari browser, no account, always the stand alone app. Thanx.


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Comments

  • 1swimmer1swimmer
    Community Member

    ok

  • Dave_1PDave_1P

    Team Member

    Hello @1swimmer! 👋

    I recommend sending an email to [email protected] so that our migration team can take a look and advise further. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

    -Dave

  • 1swimmer1swimmer
    Community Member

    Dave, could you please clarify "post that here"?

  • GreyM1PGreyM1P

    Team Member

    @1swimmer

    Dave was referring to the Support ID you'll receive in the reply from BitBot. It looks something like [#ABC-12345-123].

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