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Face ID not working

Community Member
edited January 24 in iOS

I had to reset the setting on my iPhone 13 Pro Max. Ever since, Face ID is not recognizing my face. I’m running 1Pass 8. Thanks for your help


  • ag_tommyag_tommy

    Team Member

    I see you also sent us an email. We'll reply as soon as possible.

    ref: MZQ-11165-169

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