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chrispickslay's avatar
chrispickslay
New Contributor
3 years ago

Autofill fails on Kickstarter in Safari

I've tried quitting and restarting Safari several times, and keep running into the same problem. My Kickstarter entry shows up as a suggestion when I click in the username or password fields, but clicking the 1Password suggestion does nothing. I also tried clicking the extension button and clicking Autofill on my Kickstarter entry, to no avail. I know it has worked before on kickstarter, so this seems new.

1Password Version: 1Password for Mac 8.10.0 (81000012)
Extension Version: 2.5.1
OS Version: 12.6.1
Browser:_ Safari 16.1

browser extension

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  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago
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    Hey chrispickslay,

    I'm sorry for the trouble, you are right, 1Password seems to be having a hard time filling the fields on this page in Safari. I have filed an issue with our development team to see if we can improve the behaviour in a future update. Thank you for bringing this to our attention!

    ref: dev/core/core#19463

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Safari","id":"message:95176","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:15679"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:95176"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:95176"},"body":"

I've tried quitting and restarting Safari several times, and keep running into the same problem. My Kickstarter entry shows up as a suggestion when I click in the username or password fields, but clicking the 1Password suggestion does nothing. I also tried clicking the extension button and clicking Autofill on my Kickstarter entry, to no avail. I know it has worked before on kickstarter, so this seems new.

\n\n
\n\n

1Password Version: 1Password for Mac 8.10.0 (81000012)
\nExtension Version: 2.5.1
\nOS Version: 12.6.1
\nBrowser:_ Safari 16.1

","body@stringLength":"599","rawBody":"

I've tried quitting and restarting Safari several times, and keep running into the same problem. My Kickstarter entry shows up as a suggestion when I click in the username or password fields, but clicking the 1Password suggestion does nothing. I also tried clicking the extension button and clicking Autofill on my Kickstarter entry, to no avail. I know it has worked before on kickstarter, so this seems new.

\n\n
\n\n

1Password Version: 1Password for Mac 8.10.0 (81000012)
\nExtension Version: 2.5.1
\nOS Version: 12.6.1
\nBrowser:_ Safari 16.1

\n","kudosSumWeight":0,"postTime":"2023-01-25T18:59:14.000-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T14:33:20.668-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:95176_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":62},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"...licking the 1Password suggestion does nothing. I also tried clicking the extension button and clicking Autofill on my Kickstarter entry, to no avail. I know it has worked before on kickstarter, so 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Autofill fails on Kickstarter in Safari","moderationData":{"__ref":"ModerationData:moderation_data:95177"},"body":"

Hey chrispickslay,

\n\n

I'm sorry for the trouble, you are right, 1Password seems to be having a hard time filling the fields on this page in Safari. I have filed an issue with our development team to see if we can improve the behaviour in a future update. Thank you for bringing this to our attention!

\n\n

ref: dev/core/core#19463

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-26T07:00:21.000-05:00","lastPublishTime":"2023-01-26T07:00:21.000-05:00","metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:95176/message:95177","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"580","rawBody":"

Hey ,

\n\n

I'm sorry for the trouble, you are right, 1Password seems to be having a hard time filling the fields on this page in Safari. I have filed an issue with our development team to see if we can improve the behaviour in a future update. Thank you for bringing this to our attention!

\n\n

ref: dev/core/core#19463

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