1Password 7.10.1 broke Safari extension

Community Member
edited January 26 in iOS

The update says it updates 1Password for Safari. Is the update that it breaks the extension? iPadOS 16.2 and iOS 16.2 both have the same issue. The 1Password extension opens a blank screen with a loading icon that endlessly spins.

1Password Version: 7.10.1
Extension Version: Not Provided
OS Version: iPadOS and iOS 16.2
Browser:_ Safari


  • Hello @shaun3000! 👋

    I'm sorry that 1Password for Safari isn't working on your devices. I can reproduce the issue on my device as well. So that I can gather more information for our developers, I'd like to ask you to create a diagnostics report from your iOS device:

    Sending Diagnostics Reports (iOS)

    Attach the diagnostics to an email message addressed to [email protected].

    With your email please include:

    The report will be in zip format. Please send the entire file.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!


    ref: apple-5715

  • @shaun3000

    I've located your ticket and one of my colleagues will take a look at the diagnostics report and get back to you as soon as possible. To prevent the conversation from happening in two places at once I'm closing this thread.


    ref: VLR-64922-661

This discussion has been closed.