My 1Password Data Security

matthew1111
matthew1111
Community Member
in Windows

Hello.

I have to send my laptop away for repair and I am wondering what steps I can take to protect my 1password data / account without having to fully uninstall 1Password.

Will the "Sign out" option under "Manage Accounts" be sufficient? (No data left on my laptop)

Can anyone offer any advice?

Thanks.

1Password Version: 8.9.13
Extension Version: Not Provided
OS Version: Windows 11
Browser:_ Not Provided

Comments

  • GreyM1P
    GreyM1P

    Hi @matthew1111

    As long as 1Password is locked, your data is fully encrypted, so can't be read by anyone else. You should turn off Windows Hello for 1Password so that a nefarious repair technician can't use your Windows password or PIN to unlock 1Password. Here's what to do:

    1. Open and unlock 1Password.
    2. Click the ⋮ menu > Settings.
    3. On the Security tab, turn off "Unlock using Windows Hello".

    However, if you want to fuly remove your 1Password data anyway, you can follow the instructions shown here to do that:

    ☞ How to reset the 1Password app on a specific device

    Please let me know if you have any questions, or would like any further help. :)

    — Grey

  • matthew1111
    matthew1111
    Community Member

    That's a great help, thank you.

    Matthew

  • GreyM1P
    GreyM1P

    @matthew1111

    You're very welcome. Hope the repair to your laptop all goes to plan. :)

This discussion has been closed.