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Forum Discussion
Browser extension for (Brave, Chrome, Firefox) no longer integrates with 1Password app (no Touch ID)
As of today, my 1password extension for Brave, Chrome and Firefox no longer seems to connect to the 1Password app on my Mac.
I now need to use my password instead of Touch ID for opening the extension and when you want to add a new item or edit an old item, the browser opens an edit window in another tab instead of opening an overlay through the 1password app. I'm also not automatically logged in when the 1Password app is already open and unlocked.
I've tried to toggle both the "Integrate with 1Password app" setting in the browser as well as the "Connect with 1Password in the Browser" a couple of times, but that does not help. In Brave I reinstalled the extension as well. Again, no resolution. I can see that the 1Password helper is running in the Activity monitor.
What has happened? What am I missing? I hope someone can help me or point me in the right direction. Thanks!
1Password Version: 8.9.14 (80914009)
Extension Version: 2.6.0
OS Version: 13.1 (22C65)
Browser:_ Brave v1.47.186
steph_giles1Password Team
Thank you for sharing this ltptnt, let us know if there's anything else we can help with.
Hi, I was also running into a similar issue with Brave Browser Beta (Version 1.52.100 Chromium: 113.0.5672.92 (Official Build) beta (64-bit)) on Fedora 38 and fixed this issue by copying the file using the following commands:
cp ~/.config/chromium/NativeMessagingHosts/com.1password.1password.json ~/.config/BraveSoftware/Brave-Browser-Beta/NativeMessagingHosts
and
cp ~/.config/chromium/NativeMessagingHosts/com.1password.1password.json ~/.config/BraveSoftware/Brave-Browser/NativeMessagingHosts.No idea if this is what solved the issue as I was unfortunately doing a number of troubleshooting steps simultaneously.
I thought I should put this here in case it helped anyone.
- steph_giles
I'm sorry for the delay. It sounds like although the issue is with the connection between 1Password and your browser the cause may be different here. I'd love to help get things working for you and also hear your feedback on why 1Password 8 doesn't work for you at this time. We'd really appreciate it if you could send your feedback along with a console log from your browser and a diagnostics report and our team will be able to further assist.
@chmars2022 could you also send over the above so we can take a look at what might be going wrong?
Please attach the reports to an email message addressed to
support+forum@1password.comwith a link to this thread.You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
Even if some of these user suggested hacks work.... what about 1Password 7?
So we are left using a version that's unsupported but also can be broken by updates you are continuing to release for 1Password 8?
That's pretty crummy. I don't really understand the interconnectedness, so it's possible that I'm not understanding correctly. I do know that I'm using 1Password 7 because version 8 simply would not work for me yet, and I hit this same bug at the same time everyone else did.
The difficulty this particular bug in the browsers caused all of your users is a different flavor of my entire experience using 1Password 8. It made using my computer unbearable. And now, suddenly, 1Password 7 constantly locks in the browser (and unlocks slooowly) and the app constantly forces itself to the front.
At the same time I know you have dropped it for essentially all support and don't plan to fix any bugs or add any features, what you succeeded in doing here is causing the same big problem for users of 1Password 7 but only fixing it in an update for 1Password 8.
So unless we want to rely on a hack posted in the forum, or suffer through a bug (the type of which is the REASON I had to downgrade to 1Password 7), you have found a way to force us to update to 1Password 8. I honestly don't know which version is more disruptive to using the application for me.
MikeTOn behalf of 1Password team, you're welcome. We're glad to hear it is now working for you.
Thank you for the hard work MikeT !
The solution from MikeT seems to work for me so far, going into the com.1password.1password.json file and deleting the redundant /MacOS folder reference in the path line /Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app/Contents/MacOS/1Password-BrowserSupport.
