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Forum Discussion
Keyboard shortcut for autofill not working in Chrome
I'm soooo reliant on the keyboard shortcut! I recently relearned it when upgrading to 1Password 8, so I now use Cmd-. instead of the old Cmd-. However, today it stopped working, and I now need to use my mouse (or keyboard) to focus the username field before the autofill options appear. I really, really need the keyboard shortcut to work again!
1Password Version: 8.9.15
Extension Version: 2.6.0
OS Version: macOS 12.6
Browser:_ Chrome 109.0.5414.119
steph_giles1Password Team
Thank you for the update @carrotshumous.
Have a great day!
Hey steph_giles — this is now working for me (with some assistance from email support).
The solution was to remove the shortcut from Chrome and re-add it. Slightly frustrating, but it's all good now :)
- steph_giles
Hey @carrotshumous,
I'm sorry for the delay, I hope things are now working as they should be.
Let us know if there is anything else we can help with at all.
I was using 8.9.13 when I originally posted, but upgraded to 8.9.15 this morning. Same result in Chrome though.
No worries, will email support!
- 1P_Tommy
Moderator
@carrotshumous
Are you using 8.9.15? If so, we may need to get you into email support for additional troubleshooting. Please email us using
support+forum@1password.com. Be sure to use the email address tied to the account in question.Include a link to your discussion.
https://1password.community/discussion/comment/674612/#Comment_674612
You username.carrotshumous 1P_David Still not working for me. I had already checked this screen and the shortcut is set to my preference (Cmd + Shift + X).
See here: https://snipboard.io/QXP2HK.jpg
1P_DavidHi sbleon ,
Happy to hear that you located the page to edit shortcuts for 1Password in Chrome. This can also be found using the following steps:
- Right-click the 1Password icon in Chrome browser's toolbar.
- Select "Settings".
- Click Shortcuts in the sidebar.
- Click "Change on the extensions page..."
Has this helped to fix the issue for you as well @carrotshumous ?
Solved! I found the secret interface for managing extension keyboard shortcuts in Chrome! Go to chrome://extensions/shortcuts and you change the shortcut as you like. Somehow, mine had gotten reset to Cmd-Shift-X.
