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Annual renewal subscription

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kronikom
kronikom
Community Member
edited February 2023 in Memberships

I apologize and I hope I don't bother anyone! I am a loyal user of 1Password, even from version 4. This year I have a huge financial deficit, as a result of a complete rehabilitation process of my teeth. I will have to stop my subscription on February 8, 2023. Do I ask too much if I ask for a discount this year? I am sorry that 1Password has not introduced an educational discount, it is only valid for students, I am a teacher in Romania!


1Password Version: 8.9.14
Extension Version: 2.6.1
OS Version: windows 11
Browser:_ Mozilla Firefox

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  • ag_tommy
    edited February 2023
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    @kronikom

    I love the username. Nice one!

    To protect your privacy and security, we're unable to assist with account-specific questions like billing here on the 1Password Support Community. Please send an email from the email address you've used to create your 1Password account to support+billing@1password.com

    Also, you indicated you had 8.9.14 in use. There was a hiccup with 8.9.14 and unlocking 1Password in the browser. Please update to 8.9.15 at your convenience.

    edit: I see you are on Windows that's my bad Windows is still on 8.9.14 and that bug I described did not apply there. Sorry about that.

  • kronikom
    kronikom
    Community Member
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    Thank you very much Tommy! Unfortunately I do not find the update on 8.9.15. I'm wodering why? How can I install it?

  • kronikom
    kronikom
    Community Member
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    I understand

  • @kronikom

    Apologies, I edited my post as you were on Windows which did not exhibit the trouble. 8.9.14 is the latest version for your use on that OS.

  • kronikom
    kronikom
    Community Member
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    Yes, I read later! There is no problem Tommy! I sent an email, now I am waiting with great emotions their answer! Do you know how much I love 1Password? Although I use Bitdefender and he also has a password manager, I have spoken to those from Bitdefender technical support, that their manager is clearly inferior 1Password!

  • @kronikom

    Thanks for your kind words! We'll be here if you need anything. :)

This discussion has been closed.