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I get an error message when I try to transfer data from LastPass, please help

Kimebner1
Kimebner1
Community Member
edited February 2023 in Memberships

I am new to 1password and want to transfer all my data from LastPass before I make changes. I have been trying all morning and keep getting error messages. Can someone please help or I will not be able to use your app

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Referrer: forum-search:Transfer from LastPass

Comments

  • GreyM1P
    GreyM1P

    Hi @Kimebner1

    For personalised help with this, please send us an email at support+forum@1password.com and you'll receive an auto-reply from 🤖 BitBot. It will contain a conversation number, which looks like [#ABC-12345-123] – post that here and I'll be able to make sure your message goes to the right team. I look forward to hearing from you. :)

    — Grey

  • Kimebner1
    Kimebner1
    Community Member

    ID:

    [#PRY-14975-273]

  • Dave_1P
    Dave_1P

    @Kimebner1

    Thank you for posting the Support ID. One of my colleagues will send you an email as soon as possible. To prevent duplication of effort I'm closing this thread.

    -Dave

    ref: PRY-14975-273

This discussion has been closed.