Hi, changed my account password and now I have a reconnect message on iPhone, but fails to do so.
No reconnect message on other devices, just iPhone. Internet is connected via wifi.
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Referrer: forum-search:Hi, changed my account password and now I have a reconnect message on iPhone, but fails to do so.
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I also changed the account name from family to something more specific.
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Is it because my iPhone still has Our Family as the account name and therefore fails to recognise the account changed on the website?
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I think this issue is resolved. I added a new account and it recognised the new account name. Reconnect notice gone. Yay.
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Hello @MatthewBennett! 👋
I'm happy that you were able to resolve the issue. I see that you've also sent in an email, if you have any other questions please reply there. To prevent duplication of effort I'm closing this thread.
-Dave
ref: FZE-31882-151
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