Forum Discussion

Former Member's avatar
Former Member
3 years ago

CLI occasionally blocks if wearing apple watch

Hi!
I'm using the 1password CLI to sign commits and mange my ssh key for github.

Sometimes when I do "git pull" and the CLI is trigged it will not prompt me to sign in with touchId.
Giving the error:

```
$ git pull origin master

error: agent returned an error
```

I can get around this by removing my apple watch and then the 1password app (not cli) will ask for access to the key.

This is driving me nuts, but providing much joy to my colleagues each time I have to remove my watch to commit.

Anybody else having the same issue?

CLI version: 2.13.1

1Password Version: 80915001
Extension Version: Not Provided
OS Version: macOS 13.1
Browser:_ Not Provided

CLI

4 Replies

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @Rotendahl:

    Are you still running into trouble? If so, I'd like to ask you to create a diagnostics report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    @bkeepers:

    Glad to hear it!

    Jack

  • Former Member's avatar
    Former Member
    3 years ago

    I was having the same issue where it would return an error if I was wearing my watch. I did not have Apple Watch enabled in 1Password, but I did have it enabled in System Settings > Touch ID & Password. I turned it off and back on again in System Settings and everything is working fine now.

  • Former Member's avatar
    Former Member
    3 years ago

    Hi.
    Both my watch and TouchId can unlock both 1Password and my computer.
    I've tried to disable the ability for my watch to unlock 1password, but it did not help